Legal notice
# Legal Notice / Impressum
This website (theonebalance.com) is operated by The One Balance. Throughout the site, the terms "we", "us" and "our" refer to The One Balance.
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### 1. Corporate & Business Information
- **Brand / Store Name:** The One Balance
- **Operating Company Name:** [Chengdu Xinjin Daoheng E-commerce Studio]
- **Registered Address:** [Xinjin District, Chengdu, China，611430]
- **Legal Representative / Director:** [Elan]
- **Business Registration Number:** [92510132MAKLFR6E0C]
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### 2. Contact Information
- **Customer Support Email:** onebalanceelan@gmail.com
- **Customer Service Hours:** Monday – Friday, 9:00 AM – 6:00 PM (EST)
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### 3. Intellectual Property & Copyright
All content featured on this website—including but not limited to brand names, logos, product designs, imagery, graphics, text, and software code—is the property of The One Balance or its content suppliers and is protected by international copyright, trademark, and intellectual property laws. Unauthorized reproduction, modification, distribution, or commercial exploitation is strictly prohibited without our prior written consent.
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### 4. Disclaimer & Limitation of Liability
- **Website Content:** While we make every effort to ensure the accuracy and currency of the information provided on this website, The One Balance assumes no liability for any unintentional errors, inaccuracies, or omissions. Product specifications, availability, and pricing are subject to change without notice.
- **External Links:** Our website may contain links to third-party websites for your convenience. We have no control over the content, policies, or practices of external websites and accept no responsibility for any loss or damage that may arise from your use of them.
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### 5. Online Dispute Resolution (For EU/UK Customers)
In accordance with applicable European consumer law, consumers may use the European Commission's Online Dispute Resolution (ODR) platform to resolve contractual disputes: [https://ec.europa.eu/consumers/odr](https://ec.europa.eu/consumers/odr). We are neither obliged nor committed to participating in dispute resolution proceedings before an alternative dispute resolution entity, but our dedicated customer care team is always available at **support@theonebalance.com** to resolve any concerns directly.